SideStory Limited (“SideStory”, “we” or “us”) takes your privacy very seriously. We are committed to protecting the privacy of the personal information you provide us. We comply with the UK’s Data Protection Act 1998 and related UK legislation and are registered on the public register of data controllers maintained by the Information Commissioner in the UK.
We will only contact you using the personal information you have provided us if you have given us your consent. If we contact you, we will always aim to do so respectfully, relevantly, and appropriately. If you are ever concerned about the way we contact you, please let us know so that we may address your concerns.
Agreement to our Terms and Conditions
What are cookies?
We use “cookies” to store and collect information about how you use our Site. Cookies are small pieces of information stored by the browser on your computer’s hard drive. They are used to send the information stored on them back to our web server when you access our Site. Using cookies allows us to set up our Site to reflect your personal preferences and to improve your experience on our Site, and to recommend content that may be of interest to you. More information about cookies is available at www.allaboutcookies.org
Using cookies to measure web traffic
Using cookies from social networks
Using Facebook plugins
We use Facebook social plugins on our Site. These include the Like button, Facebook comments, recommendations and connect. Facebook will access some cookies if you have been to Facebook previously. If you haven’t been to Facebook, cookies will not be added.
Using Twitter plugins
Using Google+ plugins
We use Google+ plugins on our Site. This allows you to share links via that service. That plugin uses a number of cookies, depending on whether you are logged in to Google and Google+.
Using cookies for advertising
We have a number of places on our Site where we may show advertisements for our partners. Cookies may be used in the systems we use to place advertisements on our Site.
How we collect your information through Facebook Connect
When you use our Site you may have the option to connect your Facebook account to SideStory.co. If you connect your Facebook account, we collect information from your account to display the content on our Site in the most optimal way. To access this information you need to click the Facebook Connect button on the site. This brings up a pop-up window from Facebook directly, asking for permission for us to access the data with ticks in this pop-up for your Facebook ‘likes’ and ‘Check-ins’.
What information we collect when you use Facebook Connect
We collect information on your likes that are included on your Facebook page to try to improve the content on our Site. If you choose to connect but do not tick the boxes, we may still have access to your basic information posted on Facebook but not your likes and interests. We do not store your email address, Facebook username or your user ID or any other information from your Facebook profile that could identify you directly.
What information we collect if you sign up for our travel promotions or newsletters
If you sign up to receive our specially selected travel promotions or newsletter we will collect the following personal information from you: your email address, name, date of birth and what categories of travel promotion you are interested in hearing more about.
Our use of your information for marketing
We may occasionally display offers, promotions, products or services on our Site which we think will interest you based on the information collected from your cookies and from Facebook Connect.
How else we use your information
We may also use your information for the following purposes:
- To help provide our Services to you;
- To help provide you with relevant travel offers and promotions;
- To send you promotional codes for discounts on your use of our Services in future;
- To send you our newsletter if you have signed up to receive it;
- To conduct occasional surveys and to analyse our customer base to help us to ensure the Services we offer are relevant and attractive to you;
- To check whether you are eligible for any competitions we may run, and to contact you if you win;
- To comply with the law; and
- Where we believe it is necessary to prevent any illegal activity or to protect our interests.
We won’t hold your personal information for longer than is reasonably necessary or required by law.
Sharing your information with anyone else
We will only share your information with anyone else if:
- You have consented to us doing so;
- We have to do so to comply with the law or with orders of courts or other authorities;
- We believe it is reasonably necessary to prevent illegal activity or to protect our interests; and
- We need to do so to enable trusted third party service providers to provide and improve our Services to you, or to undertake user surveys and analysis to better understand your needs and preferences. These trusted third parties will only be permitted to use your personal information for the purposes we specify, and then only if we have your consent for such purposes.
SideStory will never sell or rent your details to any other organisation or user.
Posting User Content on our Site
Making sure our Site is secure
We take strict security precautions to protect your information and how it is stored and used, who sees it, and to stop it being accessed by anyone who is not authorized to do so. Your personal information will be located behind a firewall. We take security extremely seriously. However, no system is 100% secure, so we do not guarantee that we can completely protect your personal information. SideStory does not accept any liability for the loss, theft or misuse of your personal information if there is a breach of security.
Transferring your personal information outside the EU
The information we collect from you may be transferred to and stored outside the EU, where different data protection laws apply. That information may also be processed by people operating outside the EU who work for us or one of our suppliers. If we need to transfer your personal information to a company based outside the EU, we will still take steps to ensure that your information is dealt with using the standards applicable in the EU.
Links to other websites
Our Site may contain links to other websites. SideStory does not have any control over those sites. They are likely to have different privacy policies and security procedures. We cannot take responsibility for any information you provide to other sites.
Accessing your personal information
At any time you can request us to give you access to the personal information we hold about you. To do so, write to us at email@example.com. Sometimes we may ask you to provide proof of your identity before we show you your personal information. We do that to prevent your information being accessed by anyone who is not authorized to access it. You are entitled to know whether we or someone else on our behalf is processing your personal information; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared. (We may charge a small fee to cover our costs in providing this information). You can request that we correct any personal information we hold about you where it is inaccurate.